Lux Lightning Support

Need Help?

We're here to help! Whether you have questions, need technical support, or want to provide feedback, there are several ways to reach us:

Contact Methods

Email Support: tina@lux-ln.com

Website Contact: Visit lux-ln.com and click the Contact tab

Response Time: We typically respond within 24-48 hours

What We Can Help With

Account setup and management
Payment and transaction questions
Business account configuration
Technical issues and troubleshooting
Feature requests and feedback
Account deletion requests
Reporting inappropriate content or users

Frequently Asked Questions

How do I delete my account?

To delete your account, please email us at tina@lux-ln.com with the subject "Account Deletion Request". We'll process your request within 3 business days.

How do I report inappropriate content?

Use the report feature in the app by tapping the three dots menu on any post or user profile, or email us directly.

How do I set up payments for my business?

Lux Lightning - Local payments made simple